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Privacy Policy


Effective Date: August 1, 2024

Clinic Intake, LLC (“we,” “us,” “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your data.

 

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details submitted via our website.
  • Medical or Health Information: Collected as part of our business operations but not through our website.
  • IP Addresses, Cookies, and Device Information: Automatically collected when you interact with our website.

We do not collect payment or financial details through our website.

 

2. How We Collect Information

We collect information through the following methods:

  • Online forms submitted through our website.
  • SMS or phone interactions with our representatives.
  • Third-party tools and integrations, such as analytics platforms.

 

3. How We Use Your Information

We use the information we collect for:

  • Scheduling appointments.
  • Marketing and promotional purposes.
  • Improving operational processes and analytics.

 

4. Sharing of Information

We may share your information with:

  • Analytics platforms to monitor website performance.
  • Third parties for the purpose of improving paid advertising efforts.

We do not sell your personal information to third parties.

 

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

 

6. How We Protect Your Information

We implement the following security measures to protect your information:

  • Encryption: Data is encrypted during transmission and storage where applicable.
  • Restricted Access: Only authorized personnel have access to your data.
  • Firewalls: Our systems are protected by firewalls to prevent unauthorized access.

 

7. Legal Compliance

We comply with the following privacy laws:

  • HIPAA: For the protection of medical and health information.
  • GDPR: For users in the European Union.
  • CCPA: For California residents.

 

8. Minors

We do not knowingly collect information from individuals under 18 years of age. If we learn that we have collected information from a minor, we will promptly delete it and refrain from contacting or marketing to them.

 

9. Cookies and Tracking Tools

We use cookies and tracking technologies, such as Google Analytics and Facebook Pixel, to enhance your website experience. Users are notified of these tools through our cookie consent banner.

 

10. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Opt-Out: Opt-out of receiving marketing communications.

To exercise these rights, please contact us using the details provided below.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

 

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.